We ship our international orders with FedEx Express International. International shipping usually takes between 2 to 5 business days. However, the exact duration may vary depending on the customs clearance process.

Shipping charges:

CANADA
Purchases over $100 - Free
Purchases below $100 - $15.00 USD

UNITED KINGDOM
Purchases over $150 - Free
Purchases below $150 - $15.00 USD

GERMANY
Purchases over $150 - Free
Purchases below $150 - $15.00 USD

AUSTRALIA
Purchases over $150 - Free
Purchases below $150 - $15.00 USD

CHILE - $30.00 USD

NEW ZELAND - $30.00 USD

NORWAY - $30.00 USD

OTHER COUNTRIES

Purchases over $200 - Free
Purchases below $200 - $15.00 USD

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. Packages that are refused or unable to be delivered will be charged a 40% restocking fee + related shipping fees.

You can easily track your order by entering your Accout, and find the Oder, click in to find all of your orders placed, click the Track of your concerned order, all the information available. 

Also you will find it on our Navigating Bar with link of  ORDER-TRACK

We recommend taking the following steps.

- Please check around your house to ensure the package is not nearby; we also recommend checking with your neighbors.

- Start a claim with USPS/UPS and try to collect your claim receipt. - Once you receive your claim receipt please email us at

contact@blingblingstone.com

Initiate returns/exchanges within 14 days of delivery through your account or through this link. Once your request is approved, follow the instructions to download the return shipping label. Returns and exchanges are not accepted outside the specified window.

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

· Customized or personalized orders.

· Platinum orders are not eligible for returns or exchanges.

· All bracelets and necklaces can be ordered with extensions and these are also non-refundable.

· Eternity rings are only eligible for exchanges.

Upon receiving your package, kindly allow us up to 5 business days for processing. Following approval, you will receive an email detailing your refund, store credit, or exchange.

For exchanges, if the selected item is available, it will be shipped within the next 3 business days. However, if it is a made-to-order item, please anticipate a manufacturing time of 10 business days before it is dispatched. Once your item is shipped you will receive a notification email with your tracking number.

Is your jewelry not the right fit? Take advantage of our complimentary resizing service during the 14-day return period. You can start your resizing process here.

If your item arrived damaged, contact us immediately at contact@blingblingstone.com within 24 hours of receiving your package.

To ensure a seamless shopping experience, we strongly advise verifying your size before making a purchase to avoid any potential inconvenience.

please check our size guide first before place the order.

Gold jewelry won't tarnish or corrode. However, with regular wear, your gold jewelry will eventually accumulate a film of soap, body oils, and even grease. Taking proper care of your fine gold jewelry means maintaining your jewelry when you’re not wearing it and regularly cleaning it to remove regular build-up and occasional tarnish. Taking care of your gold jewelry can ensure that it continues to be a point of pride throughout your lifetime.

Read the cleaning tricks here.-- jewelry care